🔒 Enhanced A2P Registration for LC Phone Users 🚀

Exciting news! We are delighted to announce that starting from August 31, 2023, all 10DLC phone numbers used for sending SMS and MMS messages to U.S. phone numbers must be fully registered to an approved campaign under a brand. We couldn't be more thrilled to share with you how we have enhanced your experience with this release.

Introducing A2P Registration v1.1, exclusively for LC Phone users. We have simplified the brand registration process, eliminating any need to click through multiple pages. Now, all you have to do is head straight to the Trust Center and hit A2P registration. It's that simple!

Our flow has been designed to adapt seamlessly to the information provided or already shared in the Sub-Account. This streamlines the registration experience, reducing any potential hassle for you.

Furthermore, we have optimized the wording, added examples, and provided helpful suggestions near input fields. This guided flow significantly improves the success rate of brand and campaign approvals. We believe that attention to detail and user-centric enhancements make all the difference.

To elevate the user experience and overall functionality, we have implemented numerous small-scale enhancements. These improvements aim to provide you with a smoother, simpler, and more enjoyable A2P registration experience. Get ready to take your campaigns to new heights with our enhanced features.

At [Company Name], we are committed to ensuring that every step of your journey with us is seamless and fulfilling. We believe that these enhancements will make a significant positive impact on your user experience. Thank you for choosing us as your trusted partner.

Follow the instructions below to choose the perfect path for your A2P brand registration:

● If your business already has a Tax Number (EIN for US, CCN for Canada, etc.), select "Yes, the business I’m registering has a US EIN" for Standard Low Volume Brand Registration. This ensures a smooth process and maximum benefits.

● If your business doesn't have a Tax Number but operates from a valid Business Address in US/Canada, select "No, the business I’m registering does not have a US EIN" for Sole Prop Brand Registration. Rest assured, this option guarantees a seamless experience, even without a Tax ID.

Unfortunately, if your business lacks a Tax ID and operates from an address outside of US/Canada, proceeding with A2P Brand Registration becomes difficult. In such cases, we recommend utilizing Toll-Free numbers once the registration process is complete.

Choose the right path today and unlock the potential of your A2P brand registration!

Note - To help ensure that your campaigns are approved faster, please follow the Best Practices.👈

🛠️ Bug Fixes & Improvements:

● Number LookUp: We've resolved the issue of landline numbers receiving messages after the lookup. Now, with the enabled Do Not Disturb (DND) feature, SMS will no longer disturb these numbers.

● Default Card: We've fixed the migration failure issue when moving agencies to LC Phone. Previously, it required a default card even when an available card was present. But now, we've made it smarter by automatically selecting the first available card.

● LC Phone Setup: We've corrected the error message displayed when users try to send an SMS without a phone number at the sub-account level after transitioning to LC. The error message is now more relevant and informative, ensuring a smoother user experience.

● LC Phone Free Credit: We've successfully addressed the failure to remove the credits section after connecting the Phone System in LC. You can now enjoy a streamlined interface without any unnecessary clutter.

● Contact Creation: Our team has resolved contact creation failures caused by the new Inbound DND feature. Now, you can create contacts seamlessly without any hiccups.

● Error Code Handling: We've made improvements to error descriptions, specifically for error codes 21612 and 21606. Now, these error codes are properly handled, ensuring clearer and more concise information.

We are committed to continuously enhancing our communication systems, providing you with the best experience possible. Your satisfaction is our priority! 🚀